What is the Warranty for Carson Products?
At Carson, we value customer satisfaction above all else. That’s why Carson Optical products come with a limited warranty that covers defects in materials and workmanship for a specific period of time. This warranty does not cover damage caused by normal wear and tear, accidents, misuse, or improper care. Please refer to our Warranty Policy and Warranty Procedure below for information regarding the type of warranty for each product, and the steps necessary to claim a warranty.
You can fill ouFew readersWhere Do We Ship?
We only ship orders placed through Carson.com to USA locations. However, we sell worldwide through distributors. If you have a specific country, we can offer some places of where to buy our products.
If you are a distributor or large volume buyer, we can ship directly to you worldwide. Please send your company information to sales@carson.com and our sales manager will follow-up with you.Few readersLooking for a Guide, Manual, or Instructions?
If you're looking for a specific product manual, instructions, or a guide, please use the guides dropdown search on our FAQ page.Few readersStatus of My Order
Orders typically takes up to two business days to process. After three business days, you should receive an email with a tracking number.
Use your order number (from your email confirmation) and your order email address to track the status and shipment of your order here.
If you created a login when ordering, you can log in to see your tracking information here: My Account.
If you have aFew readersHow Do I Return to Carson?
Carson Optical prides itself on providing high quality products and excellent customer service. We strive to do everything we can to support our customers and ensure that everyone has a positive experience with Carson products.
We know sometimes a purchase does not meet a customer’s expectations. If this is the case, please fill out the form and we will get back to you.
PLEASE NOTE: Only items purchased through www.Carson.com are eligible thrFew readersLooking to Become a Dealer?
Are you interested in selling Carson products, becoming a dealer, or becoming a distributor? Please fill out this form.Few readersIs there a Distributor or a Place to Buy Carson Products in India?
Many of Carson’s products are listed on Amazon India. Please only buy offers from TheRealOptics, our authorized Amazon India distributor.
Contact information for Carson’s distribution in India is:
TheRealOptics
Plot No. J19/2, Near J394 & J395, Bhosari MIDC, Opp Mitsubishi Electric, Pune - 411026
India Phone Number : +91 9209872098
Email: info@therealoptics.com
For large volume orders or buyer inquiries, please contact Tony Gill at tgill@carson.com.Few readers