• What is the Warranty for Carson Products?

  At Carson, we value customer satisfaction above all else. That’s why Carson Optical products come with a limited warranty that covers defects in materials and workmanship for a specific period of time. This warranty does not cover damage caused by normal wear and tear, accidents, misuse, or improper care. Please refer to our Warranty Policy and Warranty Procedure below for information regarding the type of warranty for each product, and the steps necessary to claim a warranty. You can fill ouSome readers

• Where Do We Ship?

  We only ship orders placed through Carson.com to USA locations. However, Carson has European warehouses in both the UK and the Netherlands and sell worldwide through distributors. If you have a specific country, we can offer some places of where to buy our products. If you are a distributor or large volume buyer, we can ship directly to you worldwide. Please send your company information to sales@carson.com and our sales manager will follow-up with you.Some readers

• Looking for a Guide, Manual, or Instructions?

  Many Carson products include a useful instruction manual with information on how to set up and use your product, as well as troubleshooting advice. All of our manuals are also available on our website in English, Spanish, French, and German. If you're looking for a specific product manual, instructions, or a guide, please use the guides dropdown search on our Manuals Page.Few readers

• Status of My Order

  Orders typically takes up to two business days to process. After three business days, you should receive an email with a tracking number. Use your order number (from your email confirmation) and your order email address to track the status and shipment of your order here. If you created a login when ordering, you can log in to see your tracking information here: My Account. If you have aFew readers

• How Do I Return to Carson?

  Carson Optical prides itself on providing high quality products and excellent customer service. We strive to do everything we can to support our customers and ensure that everyone has a positive experience with Carson products. We would love to hear your feedback regarding our products so we can continue to improve them and improve the customer experience. Please let us know why you'd like to return your Carson product. We know sometimes a purchase does not meet a customer’s expectations.Few readers

• Is there a Distributor or a Place to Buy Carson Products in India?

  Many of Carson’s products are listed on Amazon India. Please only buy offers from TheRealOptics, our authorized Amazon India distributor. Contact information for Carson’s distribution in India is: TheRealOptics Plot No. J19/2, Near J394 & J395, Bhosari MIDC, Opp Mitsubishi Electric, Pune - 411026 India Phone Number : +91 9209872098 Email: info@therealoptics.com For large volume orders or buyer inquiries, please contact Stuart Liddiard at sliddiard@carson.com.Few readers

• Looking to Become a Dealer?

  Are you interested in selling Carson products, becoming a dealer, or becoming a distributor? Please fill out this form.Few readers

• Singapore

  If you are based in Singapore, you can find our products online at https://www.urbantoolhaus.com/ If you have additional questions about product in your local market, please contact our distributor Urbantoohuas Singapore at the following email address: sales@urbantoolhaus.com.Few readers

• Korea

  If you are based in Korea, you can find our products online at https://www.coupang.com/ and at https://smartstore.naver.com/smbrands/category/69248f43728142fea48dc419b066a5bc?cp=1. If you have additional questions about product in your local market, please contact our distributor Smart Brands Korea at the following email address: smartintlkorea@gmail.com (mailto:smFew readers

• Turkey

  If you are based in Turkey, you can find our products online at https://www.amazon.com.tr/. If you have additional questions about product in your local market, please contact our distributor Eyuboglu at the following email address: support@eyb.com.tr.Few readers

• Australia

  If you are based in Australia, you can find our products online at https://www.amazon.com.au/. If you have additional questions about product in your local market, please contact our distributor Tacspo Distributing at the following email address: acorrie@tacspo.com.au.Few readers

• Japan

  Some of Carson’s products can be found in Japan at Bic Camera, Yodobashi Camera, or Amazon Japan. Otherwise, please contact Carson’s customer service at info@carson.com for more information about our products.Few readers

• Brazil

  If you are based in Brazil, you can find our products online at https://www.mercadolivre.com.br/. If you have additional questions about product in your local market, please contact our distributor Opeco Brazil at the following email address: mauro@opeco.com.br.Few readers

• Taiwan

  If you are based in Taiwan, you can find our products online at https://www.rakuten.com.tw/shop/cclife/. If you have additional questions about product in your local market, please contact our distributor C Square, Inc. at the following email address: ginny@cclife.com.tw.Few readers

• Colombia

  Some of Carson’s products are available in Colombia at Panamericana Stores. Otherwise, please search Amazon.com or contact Carson’s Customer Service at info@carson.com for more information about the products you're searching for.Few readers