• Where Do We Ship?

  We only ship on Carson.com to USA locations. However, we sell worldwide through distributors. If you have a specific country, we can offer some places of where to buy our products. If you are a distributor or large volume buyer, we can ship directly to you worldwide. Please send your company information to sales@carson.com and our sales manager will follow-up with you.Some readers

• What is the Warranty for Carson Products?

  At Carson, we value customer satisfaction above all else. That’s why Carson Optical products come with a limited warranty that covers defects in materials and workmanship for a specific period of time. This warranty does not cover damage caused by normal wear and tear, accidents, misuse, or improper care. Please refer to our Warranty Policy and Warranty Procedure below for information regarding the type of warranty for each product, and the steps necessary to claim a warranty. Please fill outFew readers

• Looking for a Manual, Instructions or Guide?

  Looking for a specific product manual, instruction, or guide? Go to our guides dropdown search on our FAQ page: https://carson.com/customers/faq/Few readers

• How Do I Return to Carson?

  Please fill out this return form: https://www.carson.com/customers/returns and we will get back to you. Carson Optical takes great pride in providing high quality products and outstanding customer service. We understand that customer expectations can vary, and we want to do everything we can to support you and ensure your satisfaction, so please contact us if you have any questions about our return policy or procedure. Whether you need assistance withFew readers

• Status of My Order

  Orders typically takes up to two business days to process. After three business days, you should get emailed a tracking number. Use your order number (from your email confirmation) and your order email to track the status and shipment of your order here: https://carson.com/track-order/. If you created a login when ordering, you can login to see your tracking information: My Account. If you have a support question about yoFew readers

• Looking to Become a Dealer?

  Interested in selling Carson products, becoming a dealer, or becoming a distributor? Please fill out the form linked on the following page: https://carson.com/dealers/how-to-become-a-dealer/Few readers

• Is there a distributor or place to buy in India?

  Many of Carson’s products are listed on Amazon India. Please only buy the offers from TheRealOptics, our authorized Amazon India distributor. Contact information for Carson’s distribution in India is: TheRealOptics: info@therealoptics.com Plot No. J19/2, Near J394 & J395, Bhosari MIDC, Opp Mitsubishi Electric, Pune - 411026 India Phone Number : +91 9209872098 For large volume orders or buyer inquiries, if you’d prefer to speak with the salesperson at Carson that manages India, his name is ToFew readers