USB Microscope Not Showing In Software
Troubleshooting:
If your laptop has a built-in webcam, the software may default to the webcam upon install. Just go to the gear symbol for settings and switch to "USB Microscope" device.
If the microscope is still not showing, it may be a USB Camera lock out issue (due to Windows privacy), follow this article
We do not support connection to phones or iPads or Chromebooks. If you wish to find a USB to device connector and use third party software, it is possible but we don't directly support this usage.
If you are looking for other phone support for our digiscoping products (phone connected to an optical product), go to the https://carson.com/multicam/ page.
If your laptop has a built-in webcam, the software may default to the webcam upon install. Just go to the gear symbol for settings and switch to "USB Microscope" device.
If the microscope is still not showing, it may be a USB Camera lock out issue (due to Windows privacy), follow this article
We do not support connection to phones or iPads or Chromebooks. If you wish to find a USB to device connector and use third party software, it is possible but we don't directly support this usage.
If you are looking for other phone support for our digiscoping products (phone connected to an optical product), go to the https://carson.com/multicam/ page.
Updated on: 12/01/2024
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