How Do I Return to Carson?
Carson Optical prides itself on providing high quality products and excellent customer service. We strive to do everything we can to support our customers and ensure that everyone has a positive experience with Carson products.
We know sometimes a purchase does not meet a customer’s expectations. If this is the case, please fill out the form and we will get back to you.
PLEASE NOTE: Only items purchased through www.Carson.com are eligible through this return process. Return requests must be made within 30 days of the purchase date.
If you purchased your product through another online retailer, or physical store location, please contact their returns department to inquire about their return policies.
If your Carson product is damaged, missing a piece, or defective visit our Warranty page to learn more about repairs, replacements, and how our warranty policy works for all Carson brand binoculars, telescopes, magnifiers, pocket microscopes, and accessories.
We know sometimes a purchase does not meet a customer’s expectations. If this is the case, please fill out the form and we will get back to you.
PLEASE NOTE: Only items purchased through www.Carson.com are eligible through this return process. Return requests must be made within 30 days of the purchase date.
If you purchased your product through another online retailer, or physical store location, please contact their returns department to inquire about their return policies.
If your Carson product is damaged, missing a piece, or defective visit our Warranty page to learn more about repairs, replacements, and how our warranty policy works for all Carson brand binoculars, telescopes, magnifiers, pocket microscopes, and accessories.
Updated on: 07/02/2025
Thank you!